Registering for the Financial Markets Education learning

Completing the registration form

How do I register for the Financial Markets Education?

Navigate to the website www.stockmarketcollege.co..za and click the "Register Now" button.

You will be redirected to the online registration form

The information captured on the registration form will be used to populate the purchase agreement between the purchaser and Stock Market College which will be legally binding only once electronically signed, confirmation of purchase and proof of payment have been processed. Each section of the registration form will open as you progress through the steps capturing the required information.

The following information is required in order to register for the Financial Markets Education:

  1. Purchasers Particulars - The purchaser will be the individual responsible for the payment of the contract price. All fields are mandatory and must be completed accurately with valid information pertaining to the purchaser. In this section, the purchaser:
    1. has the opportunity to view an overview of the learning content contained in the Financial Markets Education training and is required to acknowledge acceptance of the content.
    2. registers the email address he/she will receive all comunication on. The email captured for the purchaser is where the validation link and copies of the agreement and all terms and conditions will be sent.
    3. enters a password that will be used for login to the LMS
    4. determines the purchase currency based on residential location
  2. Enrolment Details - Here the purchaser:
    1. determines the individual who will have access to the learning content of the Financial Markets Education. This can be the purchaser or a third party who will be the student and enroled. The student cannot be changed after submitting the agreement
    2. specifies the email address for all communication with student including setting his/her LMS password and loging to the LMS.
  3. Purchaser Debit Order Details - section contains:
    1. the relevant pricing options available to the purchaser
    2. the debit order details of the purchasers bank account should they select to pay in instalments
    3. allows the purchaser to view the agreement between himself and the finanacial institution who will process the debit order if applicable and requires the purchaser to acknowledge and accept these terms and conditions
  4. Payment Method - here the purchaser:
    1. selects the payment method for the upfront value of the elected pricing option
    2. processes the online payment if selected
    3. views and accepts the terms and conditions of the purchase agreement between the purchaser and Stock Market College
  5. Confirm Order - here the purchaser confirms all information entered is accurate and submits the registration
    1. On submitting the agreement, the purchaser and student will be given access to the LMS however will not be granted access to the actual learning content of the Financial Markets Education until the registration has been validated, confirmed and payment received.


Can I cancel once I have registered online?

You are able to cancel your registration at any point prior to the agreement being validated and confirmed. Once the agreement is elecontronically signed, payment processed and purchase confirmed, the purchaser has a cooling off period of 5 days in which he can cancel if the purchase was made within South Africa, afterwhich the agreement will become legally binding and the purchaser is responsible for full payment of the contract price. Outside South Africa no cooling off peiod applies and the purchase is legally binding on completing the confirmation process.

There is a confirmation process that has to take place before the agreement is considered complete and activated, this includes:

  1. the purchaser signing the contract electronically by validating the purchase using a unique url generated and accessed soley by the purchaser for the specific order
  2. Payment of the upfront value has to be received by Stock Market College
  3. the purchase is confirmed telephonically with the purchaser by Stock Market College and the conversation recorded.

No access to the actual learning content of the Financial Markets Education is granted to the student prior to the confirmation process being completed.


Can I purchase access to the Financial Markets Education more than once?

A student can only be enrolled once for the Financial Markets Education. If the student is already enrolled the registration form will not allow the purchaser to process the purchase.

In order for the student to be captured on a further enrolement, the student's current enrolement needs to first be suspended. Suspending a student's enrolement can only be done by Stock Market College and is dependant on the terms and conditions applicable to the students current enrolement. Should the current enrolement still be valid, the student will not be able to be suspended and will not be able to be enrolled in the learning a second time for the duration his/her current enrolement is active.

The purchaser can however elect to enrol as many students as they choose, provided none of the students are already enrolled. The purchaser will be legally responsible for the full payment of all students he/she enrols.


I get an error trying to register - Email exists

If when trying to register for the Financial Markets Education, you are unable to progress past Step 1 - Purchasers particulars and you receive an error : "Warning Email Address is already registered".

This error means that the email entered as the purchaser's email has already been captured previously on the registration form. It does not mean the purchaser is enrolled in the Financial Markets Education or even has a vaild legal confirmed agreement that is active. It simply means the on a previous occurance, the email address was entered on the registration form.

When an email address is entered on the registration form for the purchaser and the user clicks to continue to Step 2, at this point in the process, a user account is created on the LMS for the purchaser. Just like any online account that an individual could create with any online store, it merely stores the purchaser's details as a "user". A user (individual) can only have one user account on the LMS and it is identified by the email address being the unique value.

In order for you to proceed with the registration you will need to log in to the user's account on the LMS. To do this:

Log in to the registration form by clicking on "Login" in the top navigation and select "Login" on the dropdown.

This will redirect you to the LMS login page. Enter the purchaser's email address and the password that was captured on the original registration form entry.

On login you will be returned to the registration form with the purchaser's details prepopulated with the details captured on the previous entry. You may edit the details should any of the purchaser's information have changed except for the email address as it is unique to the purchaser's account.

Should you want to change/update your email address that was registered previously, you need to contact Stock Market College support staff via the online chat by navigating to the Stock Market College website and click on "Live Support" to open the chat facility.

Select "Stock Market College - Academic Support" as the department and enter your details then click on the "Start chat" button to be connected to a support staff.


I get an error trying to register - already purchased / student is already enroled

if when you are trying to register for the Financial Markets Education and you receive an error saying that you have already purchased the Financial Markets Education and this student is still enrolled in the course, it means that there is already an active enrolment for the student email entered and you cannot continue enroling the student.

You will first need to contact support to check the student enrolment and suspend that enrolement should the conditions allow for the student to be cancelled. If for example there was an error on a previous capture that has been confirmed and you are needing to update a value. Only if and once the student enrolment has been suspended will you be able to continue with your registration.

You need to contact Stock Market College support staff via the online chat by navigating to the Stock Market College website and click on "Live Support" to open the chat facility.

Select "Stock Market College - Client Services" as the department and enter your details then click on the "Start chat" button to be connected to a support staff.



I have completed the registration form - what now?

Digitally sign my contract - Validating my purchase

On completing the registration form, the purchaser will recieve an email from Stock Market College with the subject "Electronically sign agreement...". This email will contain a link for validating your purchase. Click on the link to process your confirmation of purchase, by capturing your ip address and storing the information.

Only the purchaser will recieve this email from Stock Market College as it is the purchaser who has to validate (confirm) the purchase. No other person receives this unique link which is generated for this specific order.

Clicking your validation link will direct you to a confirmation message in your browser confirming your agreement has been digitially signed. Please note, your purchase will not be confirmed without this validation and no access to the learning content will be granted.

Once confirmation is done, you may click on "Continue" to be directed back to the LMS.


What to do if you do not receive your email to vallidate your purchase?

If you do not recieve your validation email and copy of contract and all terms in your inbox, check your junk folder and any other folders in your email. Gmail for example puts the email in a folder called "Promotions".

If you have not received the email after completing the registration form you will need to contact support in order for them to resend the email to you. You can contact support through the online chat on the Stock Market College website. Navigate to the website www.stockmarketcollege.co..za and click the "Live Support" button.

Select "Stock Market College - Client Services"as the department and enter your details then click on the "Start chat" button to be connected to a support staff.

Ensure the support check your email address is correct before resending your email. If your email has been captured incorrectly on the registration, the support staff will need to update your email in your order and your user profile on the lms before resending the validaton email for you to validate.>

Once the support has resent your validation email, go to your emails and look for the email from Stock Market College with the subject "Electronically sign agreement...". This email will contain a link for validating your purchase. Click on the link to process your confirmation of purchase, by capturing your ip address and storing the information.


What to do if you validated your purchase but your validation is not showing on your record with Stock Market College?

If you receive any error when clicking on your validation link in your email, or if after validating, Stock Market College staff are not able to pick up your validation on your record, then it is necessary for you to take a screenshot of the error message or confirmation message and forward it to Stock Market College staff.

Should this occur, there are two options that can be taken. If you have an alternative email address, the support staff can cancel your order and you can recapture your purchase on the registration form using your alternative email, or, you will be required to wait until the issue has been solved with the LMS programmers. This however could take up to two days, delaying your confirmation and access to the learning content.

Contact support in order to send your screenshot showing you validated through the online chat on the Stock Market College website. Navigate to the website www.stockmarketcollege.co..za and click the "Live Support" button.

Select "Stock Market College - Client Services" as the department and enter your details then click on the "Start chat" button to be connected to a support staff.


My purchase is validated - what now?

Should you wish to request Stock Market College to call you sooner, you may request your confirmation call by accessing the support staff through the Live Support chat facility on the website. Navigate to the website www.stockmarketcollege.co..za and click the "Live Support" button.

Select "Stock Market College - Client Services" as the department and enter your details then click on the "Start chat" button to be connected to a support staff.


LMS Login

Where do I go to access the LMS?

Accessing the LMS can be done via the SMC website.  

Navigate to the website www.stockmarketcollege.co..za and click the "Student Login" button.

You will be directed to the login page for the LMS

Use your registered email and password to login that was captured on the registration form at time of registration.


Where do I find my login details?
I am the purchaser

When registering for the Financial Markets Education registration the purchaser enters their email address and is requested to enter a password. This email and password captured on the registration form is what the purchaser will use as the login details for the LMS


I am the student

If the purchaser selects a third party to be the student on the registration form, the student will receive an email from Stock Market College advising him/her of the registration and containing a link for the student to set their password.

Clicking the link will open the "Set password" screen for the student to set his/her password

On clicking "Save", the student will be directed to the LMS and automatically logged in.


What is the difference between the purchaser and the student?

On registering for Financial Markets Education, the purchaser has the option to enrol someone other than themselves for the training should they wish to pay for a student to study.

The purchaser is the person who registers for Financial Markets Education as the payer, being responsible for the full payment of the purchase price and is the signature on the contract with Stock Market College. The purchaser is the payer .

The student is the person who will be accessing and completing the learning content provided in the Financial Markets Education. The student can be the purchaser themselves or a third party the purchaser authorises as the student. The student is the learner.

Only the person who is registered as the student has access to the actual learning content.


What if I get an error when logging in?

If when you attempt to log in to the LMS you receive the error "Invalid login, please try again", you should attempt to log in again being careful to enter your login details correctly. Should you still not be able to login, click the "Forgotten your username or password?" link to reset your password.

View "What if I forgot my password?" for instructions on reseting your password


What if I forgot my password?

In order to reset a forgotten password, click on the link on the login page "Forgotten your username or password?"

You will be directed to the below screen where the registered email address must be entered in order to reset the password.

Enter your email and click the "Search" button.

If the email address is found, a confirmation message is shown.

Click on "Continue" to be directed back to the login screen.

Go to your emails and open the email received from Stock Market College with the subject "Password reset request".

Clicking the link will direct you to the reset screen where you can enter your new password and save the changes.

On saving the changes you will be directed to the LMS and will be automatically logged in.


What if i get an error when reseting my password

If you recieve the error "The email address was not found in the database" when attempting to reset your password, check you have entered your email address correctly and click "Search" again.

If you still receive the error after confirming you have entered your email correctly, check which email was registered on registration in case an alternative email of yours was used. To do this you can look at the copy of the contract the purchaser would have received on email at time of registration. Open the pdf attached to the purchasers confirmation of purchase email.

The purchasers email address will be found under the Purchasers Particulars

The students email address will be found under Students Particulars

If the email on the contract has been captured incorrectly then you need to contact support for assistance by using the online chat faciliity on the Stock Market College website. Navigate to the website www.stockmarketcollege.co..za and click the "Live Support" button.

Select "Stock Market College - Client Services" as the department and enter your details then click on the "Start chat" button to be connected to a support staff.

Support staff will then update your profile on the LMS and will set a temporary password for you which you can change. You will then go to the login screen and login using the updated email address and the temporary password. You can reset this password by using the "Forgotten your username or password" option on the login screen. See "What if I forgot my password?" for instructions.



Accessing the Financial Markets Education learning material

Why can I not access the learning content on the LMS?

There are three conditions that have to be met In order to be granted access to the learning content of the Financial Markets Education. If these conditions have not been met you will not be able to navigate past the below screen when trying to access the learning material.

In order to be granted access ALL three of the below conditions must be met:

  1. You need to be registered on the purchase agreement as the student. Only the student can access the learning content. The purchase can access the LMS but not the actual learning content unless he/she is also registered as the student. The student can be a third party.
  2. The purchaser has to have successfully validated his purchase using the link in his email received from Stock Market College. This validation is the legally binding electronic signature unique to the specific order and accessible only to the purchaser via email.
  3. Stock Market College has to be in receipt of proof of payment of the upfront value selected on the registration form.
Once these conditions are met, Stock Market College will confirm the purchase telephonically with the purchaser afterwhich access will be granted to the student.

Should you have met these conditions and are waiting for your confirmation call, you can contact support via the online chat facility on the Stock Market College website to request the confirmation staff contact you soonest. Navigate to the website www.stockmarketcollege.co..za and click the "Live Support" button.

Select "Stock Market College - Client Services"as the department and enter your details then click on the "Start chat" button to be connected to a support staff.


Why has my access to the learning content on the LMS been removed?

If you find access to the learning content has been removed from you after having successfully accessed the training previously, there are two possible reasons:

  1. The purchasers account with Stock Market College is in arrears. If the purchaser fails to make a monthly payment that is due, access to the learning content will be temporairly denied until such time as the outstanding payments are up to date.
  2. Alternatively, if you have already had 36 months access to the learning material your access will be denied. Purchasing the Financial Markets Education only allows for 36 consecutive months access to all learning material from date of purchase. Should this be the case with you and you wish to continue having access, you need to contact support via the online chat on the Stock Market College website to request for a further 36 month access for which a monthly instalment will be charged.

Navigate to the website www.stockmarketcollege.co..za and click the "Live Support" button.

Select "Stock Market College - Vlient Services "as the department and enter your details then click on the "Start chat" button to be connected to a support staff.



The purchaser and his purchase

Where do I find a copy of my contract?

A copy of the contract entered into with Stock Market College for the Financial Markets Education is emailed to the purchaser at the time of registration and can be found as an attachment to the email as well as saved on the purchasers user profile on the LMS. 

Only the purchaser will be able to view the contract, if the student is not the purchaser, the student will not have access to the contract.  

To view the contract attached to the email:

Open the email from Stock Market College with the subject Electronically sign agreement..." found in the purchasers email account. At the bottom of the email you will find the copy of the contract attached (contract-order-xxxxx.pdf)

To view the contract from within the LMS

Click on your name at the top right corner to view the dropdown menu and then click on "Profile"

On the User Profile page, click on the "Details" tab to view your details.

From the Details page you can click the link under the "Contract" heading to open the pdf copy of your agreement with Stock Market College


Where do I find a copy of my Agreement Terms and Conditions?

A copy of the contract terms and conditions entered into between the purchaser and Stock Market College for the Financial Markets Education is emailed to the purchaser at the time of registration and can be found as an attachment to the email as well as saved on the purchasers user profile on the LMS. 

Only the purchaser will be able to view the terms of his agreement, if the student is not the purchaser, the student will not have access to the terms.  

To view the agreement terms attached to the email:

Open the email from Stock Market College with the subject "Electronically sign agreement..." found in the purchasers email account.  At the bottom of the email you will find the copy of the terms and conditions attached (Sales of Financial Markets Education Terms and Conditions.pdf)

To view the agreement terms and conditions from within the LMS

Click on your name at the top right corner to view the dropdown menu and then click on "Profile"

On the User Profile page, click on the "Details" tab to view your details.

From the Details page you can click the link under the "SMC terms and conditions" heading to open the pdf copy of your agreement terms with Stock Market College


Where do I find a copy of my Monthly Instalments Terms and Conditions?

A copy of the contract terms and conditions entered into between the purchaser and financial institution responsible for debiting your account monthly for the Financial Markets Education is emailed to the purchaser at the time of registration and can be found as an attachment to the email as well as saved on the purchasers user profile on the LMS. 

Only the purchaser will be able to view the terms of this agreement, if the student is not the purchaser, the student will not have access to the terms.  

To view the agreement terms attached to the email:

Open the email from Stock Market College with the subject "Electronically sign agreement..." found in the purchasers email account.  At the bottom of the email you will find the copy of the terms and conditions attached (Paym8 Terms and Conditions.pdf)

To view this agreement terms and conditions from within the LMS

Click on your name at the top right corner to view the dropdown menu and then click on "Profile"

On the User Profile page, click on the "Details" tab to view your details.

From the Details page you can click the link under the "Paym8 terms and conditions" heading to open the pdf copy of your agreement terms with the financial institution


What does it mean to be the Purchaser?

As the purchaser you are acknowledging and accepting your legal responsibility for settlement of the full payment price of the Financial Markets Education, payable as stipulated by your choice of payment options.  

The Financial Markets Education can be paid either by a once off upfront payment for the total value of the Agreement or it can be paid with a partial upfront payment and the remaining outstanding value being paid in 36 recurring monthly payments, by debit order.

The purchaser will not have access to the learning material of Financial Markets Education unless they are also elected on the agreement as the student.  The student can be a third party should the purchaser be financing the learning an elected individual to study. 

Purchasing the Financial Markets Education allows access to the learning content for only one learner, the individual elected on the agreement as being the student.  

Regardless of the relationship between the purchaser and the student, the purchaser will remain liable for the full value of the selected payment option.  



What do you agree to when registering for the Financial Markets Education as the Purchaser?

As the purchaser of the Financial Markets Education, when completing the online registration form you agree to and accept the following terms and conditions:

  1. Acknowledge you have viewed and are content with the overview of the Financial Markets Education learning material
  2. Acknowledge you have read and agree to the Stock Market College Privacy Policy pertaining to the capture and storing of your personal information
  3. Elect either yourself or a third party as the student who will be the only authorised learner and have access to the online learning material
  4. Select and acknowledge the total contract price of the Financial Markets Education, for which you as the purchaser are responsible for the payment in its entirety
  5. Should you select to pay a partial upfront payment with 36 monthly instalments, you acknowledge and accept the terms of the relevant party authorising your bank account to be debited monthly with the applicable monthly value.
  6. Acknowledge and accept the terms and conditions of the contract, accepting that access to the Financial Markets Education is granted for a duration of 36 months which cannot be cancelled without full payment of all outstanding amounts being settled.  
On completion of the registration form, the purchaser digitally signs the agreement by validating the purchase using the unique link sent to you via email along with a copy of your agreement and all terms and conditions.   You will make yourself available to receive a telephonic confirmation of your purchase which will be recorded and stored by Stock Market College.

Once the confirmation process has been completed, the student will be granted access to the learning material and the agreement is legally binding.  Failure to meet payment obligations will result in legal action.



How do i settle the arrears/ourstanding owing to Stock Market College?

If your account with Stock Market College for the payment of the Financial Markets Education is in arrears or perhaps sent to the legal department and you want to find out your outstanding balance or make a payment, you can contact Credit Control on the online chat facility at the Stock Market College website.

Navigate to the website www.stockmarketcollege.co..za and click the "Live Support" button.

Select "Stock Market College - Credit Control" from the department dropdown. You will then either be connected to a credit controller who can assist you if the department is online, or you can send an email requesting assistance if out of office hours.


I want to hand my contract over to someone else to take over the payments

While ceding your contract to a third party is generally not permitteda and the pirchaser is legally responsible for the full payment of the Financial Markets Education, you are able to request for this to be authorised by contacting Academic Support through the LMS or Live Support online chat facility.

View the section on contacting support for instructions on how to contact the relevant support staff.


I want to change the student

Once your purchase has been confirmed, you are unable to change the student you elected on registration. Should you wish for another party to have access to the learning material in the Financial Markets Education, you will need to register the additional student by purchasing the Financial Markets Education for the new party.


The student has not accessed the Financial Markets Education - must I still pay?

Accessing and progressing through the learning content of the Financial Markets Education is the responsibility of the student. The purchaser remains responsible for full payment regardless of the students activity. In addition, the 36 months access granted is granted from date of registration, regardless of when the student begins to access the LMS.

In addition, shoud the student experience any difficulties in completing or understanding the learning material, it is the sole responsibility of the student to contact support for assistance where required.>



How can I contact support

Contact Academic Support from the LMS

Send an email

You can email academic support staff with you query from within the LMS by clicking on the link in the top navigation "Email Support"

Your name and email address will populate the contact form automatically. Enter the subject of your query followed by your message and click on the "Send" button to send your query.


Chat with support

You are able to chat to LMS support staff from within the LMS by clicking on the chat icon in the header navigation and opening the chat window

Clicking on the "Contacts" button will open the contacts of the allocated LMS support staff that you are able to chat online with.

You can select any of the support staff to chat online with or leave a message should they be offline by clicking on the staff members name to open the private chat window.

The chat window will display past messages between you and the relevant staff member by date. By clicking in the chat box at the bottom of the chat and entering your text, you are able to send your message.

When you receive a reply from the LMS support staff it will be indicated by a count on the chat icon and the message will show as unread in your private chat window.

In addition to the chat notification, you will be notified of the reply by email which will contain a link that you can click to be directed to the message.


Contact Stock Market College Support from the website

Contacting Support through the "Live Support" online chat

Navigate to the website www.stockmarketcollege.co..za and click the "Live Support" button.

Select the department you wish to speak with from the dropdown list.

Enter your details and click on the "Start chat" button to be connected to a support staff.

Which department should I select?

  • Enquiries or questions

    I have not registered for the Financial Markets Education, I want more information.

  • Support for Existing Clients

    I am an existing Stock Market College client, I am not sure which department I need to speak with.

  • Support for New Clients

    I have just registered for the Financial Markets, I am not sure which department I need to speak with.

  • Stock Market College - Academic Support

    I am a student with Stock Market College, I need help with the LMS

  • Stock Market College - Client Services

    I have just registered for the Financial Markets Education, I need help with my registration/confirmation.

  • Stock Market College - Credit Control

    I am an existing client with Stock Market College, I need help with my Stock Market College account regarding my payments.

If the relevant department is offline, you may send them an email with your query.


Contact a Stock Market College Distributor

Where do I find which distributor I dealt with?

You can see which distributor you dealt with by looking at the contract number found at the top of your contract. The first 3 characters of the contract number represent the distributors code.

To find the contact details of the distributor you can contact the support department who can assist you with their contact details or email the email in the below list:

  • AAH - docs@sharemont.co.za
  • ALX - derrick@alxdistributor.co.za
  • BAR - brain@bardistributor.co.za
  • BFT - belinda@beldistributor.co.za
  • BMC - thinus@bmcdistributor.co.za
  • BWP - bernie@stockmarketcollege.co.bw
  • DIG - leigh@digdistributor.co.za
  • EMJ - Admin@T21invest.co.za
  • EPI - earnpassiveincome2020@gmail.com
  • FET - feturner1967@gmail.com
  • FRI - Documents@fridistribution.co.za
  • IAA - Ikraam@iaadistributor.co.za
  • IAD - admin@stockmarketdynamics.co.za
  • MAC - Vincent@macditributor.Co.za
  • MHD - Admin@mhddistributor.co.za
  • MJN - valetrans.mj@gmail.com
  • MOF - zuki@2m-holdings.co.za
  • NAM - accounts@stockmarketcollege.co.na
  • NOR - paul@nordistributor.co.za
  • PAM - perpetua@pamdistributor.co.za
  • PDM - shawn@pdmdistributors.co.za
  • PHD - kevin@phddistributor.co.za
  • PWC - pwealthconsultancy@yahoo.com
  • PYL - accounts@pyldistributor.co.zm
  • QBS- bagolobarile@gmail.com
  • RRM - Admin@rrmdistributor.co.za
  • SAM - info@stockmarket-trading.co.za
  • SAT - selebanyo@gmail.com
  • SMC - deals@stockmarketcollege.co.za
  • SWB - admin@silverlineinvestments.co.za
  • TAW - tim@easytrade.co.bw
  • TRS - malcolm@tradesmiths.co.za
  • UPN - Peter@upndistributor.co.za
  • WDC - info@stockmarketdynamics.co.za
  • WEB - xoliswam@webdistributor.co.za
  • WRA - melissa@infinityfinancialsolutions.co.za
  • YWC - yulandi@ywcdistributor.co.za
  • ZMW - accounts@stockmarketcollege.co.zm

Contact the Stock Market College Managing Director

I want to speak with the Managing Director of Stock Market College directly!

While you are welcome to contact the Managing Director directly, please bear in mind that responding to your query could be delayed due to the nature of his position. Please do not direct general support queries, for support please make use of the online support on the website by navigating to www.stockmarketcollege.co..za

Managing Director: Hardus Van Pletsen | Email: hardus@stockmarketcollege.co.za | Whatsapp: 082 908 3332